How YeneSchool handles school data.

Information We Collect

YeneSchool processes information that schools and authorized users provide while setting up and operating the school management system.

The exact records depend on the modules a school uses and the data entered by its staff.

• School profile, administrator contact details, subscription and implementation information.
• Student records, parent and guardian details, enrollment information, class placement, attendance, marks, report cards, discipline, and documents.
• Staff, teacher, finance, registrar, and user account records needed for role-based access.
• Fee structures, payments, receipts, discounts, balances, and finance workflow records.
• Support messages, contact form submissions, usage events, device/browser metadata, and technical logs needed to operate and secure the service.

How We Use Information

We use school data to deliver the product features requested by the school, maintain the service, support users, and protect accounts.

• Authenticate users and apply role-based permissions.
• Run school workflows such as admissions, attendance, grading, report cards, finance, communication, and parent portal access.
• Generate exports, reports, dashboards, notices, receipts, and operational summaries requested by the school.
• Respond to support requests, implementation questions, demo requests, and account issues.
• Monitor reliability, troubleshoot errors, prevent abuse, and improve product performance.

Sharing and Disclosure

We do not sell school records. We only disclose information when it is necessary to provide the service, comply with legal requirements, protect the platform, or support the school.

• Authorized school users can access records according to their assigned role and permissions.
• Service providers may process limited data for hosting, email delivery, infrastructure, analytics, or support operations.
• We may disclose information if required by law, court order, or a lawful government request.
• We may share information to investigate abuse, security incidents, fraud, or threats to the service.

Security

School records are sensitive operational data. We use technical and administrative safeguards to reduce unauthorized access and misuse.

• Role-based access controls and school-level data isolation.
• Authentication, permission checks, audit-friendly operational records, and secure hosting practices.
• Reasonable monitoring, backups, and maintenance processes to support reliability.
• No internet service can guarantee absolute security, so schools should also protect account credentials and assign roles carefully.

Retention

We keep data for as long as needed to provide the service, support school operations, comply with obligations, resolve disputes, and maintain backups.

Schools may request deletion or export where technically and contractually possible. Some backup, audit, billing, or legal records may be retained for a limited period after deletion requests.

School Data Rights

Authorized school owners or administrators may request access, correction, export, or deletion of their school data.

For security, we may need to verify the requester before completing a data request.

• Request a copy or export of school records.
• Ask for inaccurate records to be corrected.
• Request deletion of school data where legally and technically possible.
• Ask questions about how data is processed or protected.

Contact

For privacy questions or school data requests, email yeneschool@gmail.com or use the contact page.